The role of behaviours and performance in the success of your business

The success of any business is built on the performance of individuals and teams at every level of the organisation. So how do you make sure all your employees and teams are working effectively? How can you ensure new hires or newly promoted people are quickly effective in their new roles? What impact does the behaviours and performance of the leadership team have on everyone else in your business? Often people don’t understand the impact of their behaviours, or how they affect their performance and their team’s performance. Or they don’t understand how best to strategically apply or change those behaviours. Frequently when people have ineffective behaviours it is not because they are poor performers or bad people – it is more likely that they lack self-awareness, knowledge or the confidence to implement change. Of course, when performance is poor, you need the mechanisms to deal with it both effectively and sensitively. That’s why I developed my People Ecosystem model – to provide employers with an overview of how all aspects of the people part of their business are connected and how to join the threads between culture, performance, process and data to see where best to address change. Working this way helps individuals to understand their roles and behaviours and gives your teams space to thrive, improving performance across your organisation, and strengthening the processes which are needed.